Delivery Policy
We provide worldwide express shipping. At this time all domestic and international orders are shipped using ARAMEX. Once your order has been processed you will receive your tracking number via email or phone number depending on the contact information you have provided us with. Please follow your tracking number for updates with tracking on www.aramex.com . If there is an issue with your delivery please follow up directly with ARAMEX with your tracking number.
Delivery timeframes:
- Morocco: 2-4 days
- Europe: 3-5 days
- Middle East: 4-6 days
- Asia: 5-8 days
- USA/Canada: 5-7 days
- Rest of the world: 10-15 days
Additional duties and taxes may occur depending on the region in which you live. We are not responsible for additional shipping charges incurred upon delivery and will not accept returns or issue refunds to customers on orders that were not received due to unpaid duties.
Import fees vary by country, to get an estimate of the expected fees due in your region please reach out to contact@matinee96.com .